How can an AI test my store?

Jenna opens a real browser and behaves like a customer: she searches for a product, adds it to the cart, fills in the order form and goes all the way to payment. At each step she notes what she understands, what blocks her, and assigns a difficulty rating.

Does it work with low traffic?

Yes, and that is the main difference with classic analytics tools. Hotjar, Clarity or A/B testing need thousands of visitors to produce a usable signal. Jenna needs zero traffic since she is the visitor herself.

How much does an audit cost?

The first full audit is free when you create your account (120 recording minutes). After that, minutes are bought in packs: €5 for 120 minutes, €15 for 500 minutes, €49 for 2,000 minutes. Minutes never expire.

What happens when I change my store?

Jenna monitors your site every week. As soon as she detects a change — new theme, plugin update, modified funnel — she alerts you by e-mail so you can re-run an audit and check that checkout still works.

For online stores

An AI does her shopping at your store and shows you where you lose sales

Q: Do I need to install a plugin on my store?

No. Jenna uses your site from the outside, exactly like a visitor. No plugin, no script to add, no admin access needed.

Jenna opens your site like a customer who has never seen it, searches for a product, fills the cart and goes all the way to payment. Then she delivers the video of her session, a detailed report and a UX score — step by step.

Start my free audit See how it works

First full audit free · No plugin to install · PrestaShop, WooCommerce, Shopify and custom builds

You cannot test your own store

You know where every button lives. You know the exact name of every category. You have filled in that form a hundred times. That is precisely why you will never see your store the way a first-time visitor sees it — and why the friction that costs you orders stays invisible.

Classic analytics tools don't fill that gap when your traffic is modest: heatmaps and A/B tests need thousands of visitors before they say anything reliable. Below that, they only produce noise.

Jenna needs zero traffic to give you answers: she is the visitor herself. That is what makes her as useful to a store doing 3,000 visits a month as to one doing 300,000.

How it works

You give your store's address and a goal. Jenna does the rest, on her own, in minutes.

You choose a journey

"Buy an item as a guest", "find a product and add it to the cart", "place an order with a promo code"… or let Jenna explore your store and propose the journeys worth testing herself.
Jenna genuinely uses your site

She opens a browser, clicks, types, accepts the cookies, fills in the forms. At each step she explains what she is trying to do, notes what slows her down and assigns a difficulty rating.
You get evidence, not opinions

A narrated video of the session, a report with step-by-step screenshots, the identified friction points, the associated recommendations and an overall UX score.
Jenna watches for changes

Every week, she checks whether your store has changed. New theme, updated plugin, modified funnel: you get an alert so you can re-run an audit and confirm orders still go through.

What you get with every audit

The session video

The narrated recording of the journey, with Jenna's voice explaining what she is doing and what blocks her. Often the most revealing part.

The UX audit report

Every step with its screenshot, its difficulty rating, the problem encountered and the recommended fix. An overall score out of 100.

The documentation

The journey written out step by step — reusable for your customer support, your FAQ or onboarding a new team member.

Everything is produced in English or French, and every audit has a share link: you can send it to your developer or your agency without them needing an account.

Pricing

You pay for recording minutes — the actual time Jenna spends on your store. A full audit uses about 120. Minutes never expire and are only consumed by the audits you launch.

Pack	Minutes	Equivalent	Price
Discovery	120 minutes	≈ 1 full audit	Free
Top-up	120 minutes	≈ 1 full audit	€5 excl. VAT
Standard	500 minutes	≈ 4 audits	€15 excl. VAT
Pro	2,000 minutes	≈ 16 audits	€49 excl. VAT

Weekly monitoring and change alerts are included, without consuming minutes.

Frequently asked questions

Do I need to install a plugin or hand over admin access?

No. Jenna uses your store from the outside, exactly like a visitor: no plugin, no script to add, no access to your back office.

Will Jenna actually place an order?

She goes through the funnel up to the payment step to check everything works, but does not complete a real transaction. You can also limit the journey to whichever step you choose.

Does it work with my platform?

Jenna is tied to no technology: she uses your site through a browser. PrestaShop, WooCommerce, Shopify, Wix or a custom build — if a human can buy from you, so can Jenna.

How long does an audit take?

A few minutes for a simple journey, about thirty for a full exploration of the store. You follow the progress live and get the results as soon as it finishes.

What if I change my store after the audit?

That is exactly the riskiest moment: a theme or plugin update can silently break the checkout funnel. Jenna monitors your site every week and alerts you as soon as she detects a change.

How do I stop the monitoring e-mails?

A "Monitoring" switch is available on every project in your dashboard. You can also delete your account at any time: all your data and audits are then erased.

See your store through a stranger's eyes

The first full audit is free. All you need is your store's address.

Start my free audit